| Author: | Matt Shiells-Jones | ISBN: | 9781291766615 |
| Publisher: | Lulu.com | Publication: | March 2, 2014 |
| Imprint: | Lulu.com | Language: | English |
| Author: | Matt Shiells-Jones |
| ISBN: | 9781291766615 |
| Publisher: | Lulu.com |
| Publication: | March 2, 2014 |
| Imprint: | Lulu.com |
| Language: | English |
The Hotel Standards Compendium sets down standards across all areas of the hotel from public areas to bedrooms, restaurant to ski-slopes and beyond, providing real-life practical advice and experience to accompany the standards laid down; the main advantage of the title is the conversational, practical tone that allows the reader to dip in and out, whilst understanding why a standard is needed and how it can be achieved. As a world first title the book will be continually evolving to keep up with ever-changing expectations of guests and changes to technology. This title is not just a must-read for every hotelier, it is a companion manual that is essential to providing the best possible experience to guests for every discerning hotel manager.
The Hotel Standards Compendium sets down standards across all areas of the hotel from public areas to bedrooms, restaurant to ski-slopes and beyond, providing real-life practical advice and experience to accompany the standards laid down; the main advantage of the title is the conversational, practical tone that allows the reader to dip in and out, whilst understanding why a standard is needed and how it can be achieved. As a world first title the book will be continually evolving to keep up with ever-changing expectations of guests and changes to technology. This title is not just a must-read for every hotelier, it is a companion manual that is essential to providing the best possible experience to guests for every discerning hotel manager.
