The Human Touch
Personal skills for professional success
Business & Finance, Business Reference, Business Communication, Career Planning & Job Hunting, Careers
| Author: | Philippa Thomas, Debra Paul, James Cadle | ISBN: | 9781780171388 |
| Publisher: | BCS Learning & Development Limited | Publication: | December 15, 2012 |
| Imprint: | BCS, The Chartered Institute for IT | Language: | English |
| Author: | Philippa Thomas, Debra Paul, James Cadle |
| ISBN: | 9781780171388 |
| Publisher: | BCS Learning & Development Limited |
| Publication: | December 15, 2012 |
| Imprint: | BCS, The Chartered Institute for IT |
| Language: | English |
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today’s business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today’s business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
