The Organizational Ombudsman
Origins, Roles, and Operations--A Legal Guide
Nonfiction, Reference & Language, Law, Arbitration, Negotiation, & Mediation
| Author: | Charles Howard | ISBN: | 9781614383789 |
| Publisher: | American Bar Association | Publication: | August 16, 2011 |
| Imprint: | American Bar Association | Language: | English |
| Author: | Charles Howard |
| ISBN: | 9781614383789 |
| Publisher: | American Bar Association |
| Publication: | August 16, 2011 |
| Imprint: | American Bar Association |
| Language: | English |
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
