The Practice of Case Management

Effective strategies for positive outcomes

Nonfiction, Social & Cultural Studies, Social Science, Social Work
Cover of the book The Practice of Case Management by Di Gursansky, Rosemary Kennedy, Peter Camilleri, Allen & Unwin
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Author: Di Gursansky, Rosemary Kennedy, Peter Camilleri ISBN: 9781741766424
Publisher: Allen & Unwin Publication: June 1, 2012
Imprint: Allen & Unwin Language: English
Author: Di Gursansky, Rosemary Kennedy, Peter Camilleri
ISBN: 9781741766424
Publisher: Allen & Unwin
Publication: June 1, 2012
Imprint: Allen & Unwin
Language: English

Case management is used across a diverse range of organisational settings, from child protection to aged care; disability services; acute and community health; courts and correctional services; employment services; veteran services; education; and immigration programs. However, case management is not always successfully implemented, and practitioners often feel they are not given sufficient support.

The Practice of Case Management draws on extensive practice research to identify the key characteristics of successful case management: organisational support; developing delivery models to suit individual client needs; preparation of staff at all levels; and affirmation of the central and active role of the client.

The authors outline the challenges and complexities faced by case managers, acknowledging that their role is often poorly conceptualised and articulated. They demonstrate that true engagement enables effective service provision and offer practical strategies for everyone involved in the case management process to facilitate negotiation, accountability and the achievement of positive outcomes.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Case management is used across a diverse range of organisational settings, from child protection to aged care; disability services; acute and community health; courts and correctional services; employment services; veteran services; education; and immigration programs. However, case management is not always successfully implemented, and practitioners often feel they are not given sufficient support.

The Practice of Case Management draws on extensive practice research to identify the key characteristics of successful case management: organisational support; developing delivery models to suit individual client needs; preparation of staff at all levels; and affirmation of the central and active role of the client.

The authors outline the challenges and complexities faced by case managers, acknowledging that their role is often poorly conceptualised and articulated. They demonstrate that true engagement enables effective service provision and offer practical strategies for everyone involved in the case management process to facilitate negotiation, accountability and the achievement of positive outcomes.

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