The Science of Service Systems

Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, General Computing, Management & Leadership, Management
Cover of the book The Science of Service Systems by , Springer US
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9781441982704
Publisher: Springer US Publication: April 20, 2011
Imprint: Springer Language: English
Author:
ISBN: 9781441982704
Publisher: Springer US
Publication: April 20, 2011
Imprint: Springer
Language: English

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems.

The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems.

The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

More books from Springer US

Cover of the book A Primer of Population Dynamics by
Cover of the book Operation of Restructured Power Systems by
Cover of the book Biotechnology in blood transfusion by
Cover of the book Methods in Mammary Gland Biology and Breast Cancer Research by
Cover of the book Aging Issues in Cardiology by
Cover of the book Plasminogen: Structure, Activation, and Regulation by
Cover of the book Cardiovascular Magnetic Resonance Spectroscopy by
Cover of the book Management of Education in the Information Age by
Cover of the book Status Through Consumption by
Cover of the book Poisson Point Processes by
Cover of the book Applied Hypnosis and Hyperempiria by
Cover of the book Alternative and Complementary Therapies for Cancer by
Cover of the book The Functioning Cytoplasm by
Cover of the book Focal Controlled Drug Delivery by
Cover of the book Six Group Therapies by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy