Tough Clients: How to Cultivate Profitable Relationships With Difficult Personalities
Business & Finance
| Author: | Amin Robinson | ISBN: | 9781312853782 |
| Publisher: | Lulu.com | Publication: | January 21, 2015 |
| Imprint: | Lulu.com | Language: | English |
| Author: | Amin Robinson |
| ISBN: | 9781312853782 |
| Publisher: | Lulu.com |
| Publication: | January 21, 2015 |
| Imprint: | Lulu.com |
| Language: | English |
Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you’ll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much more….
Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you’ll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much more….
