Virtual Teams: Mastering Communication and Collaboration in the Digital Age
Business & Finance, Business Reference, Human Resources & Personnel Management
| Author: | Terri R. Kurtzberg | ISBN: | 9781440828386 |
| Publisher: | ABC-CLIO | Publication: | March 28, 2014 |
| Imprint: | Praeger | Language: | English |
| Author: | Terri R. Kurtzberg |
| ISBN: | 9781440828386 |
| Publisher: | ABC-CLIO |
| Publication: | March 28, 2014 |
| Imprint: | Praeger |
| Language: | English |
To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
• Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done
• Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding
• Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment
• Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)
To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
• Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done
• Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding
• Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment
• Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)
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