Virtual Teams: Mastering Communication and Collaboration in the Digital Age

Business & Finance, Business Reference, Human Resources & Personnel Management

• Author: Terri R. Kurtzberg
• ISBN: 9781440828386
• Publisher: ABC-CLIO
• Publication: March 28, 2014
• Imprint: Praeger
• Language: English

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.

• Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done

• Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding

• Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment

• Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)