When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions?

Business & Finance, Business Reference, Business Communication
Cover of the book When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions? by Terry J. Fadem, Pearson Education
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Author: Terry J. Fadem ISBN: 9780132143554
Publisher: Pearson Education Publication: October 16, 2009
Imprint: FT Press Language: English
Author: Terry J. Fadem
ISBN: 9780132143554
Publisher: Pearson Education
Publication: October 16, 2009
Imprint: FT Press
Language: English

This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.

 

Ask the right questions to recover from any surprise and transform shocks into breakthroughs!

 

CEO: Earl, can we count on you to reduce your costs by 20%?

Earl: You’ll have to do it without me.

CEO: Did you just resign?

Earl: Yes.

Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.

 

Ask the right questions to recover from any surprise and transform shocks into breakthroughs!

 

CEO: Earl, can we count on you to reduce your costs by 20%?

Earl: You’ll have to do it without me.

CEO: Did you just resign?

Earl: Yes.

Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....

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