Why we Hate you

A Retailer's Confession

Business & Finance, Business Reference, Business Etiquette, Marketing & Sales, Customer Service, Nonfiction, Entertainment, Humour & Comedy, General Humour
Cover of the book Why we Hate you by Frank Lee, FriesenPress
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Author: Frank Lee ISBN: 9781460280157
Publisher: FriesenPress Publication: February 9, 2016
Imprint: Language: English
Author: Frank Lee
ISBN: 9781460280157
Publisher: FriesenPress
Publication: February 9, 2016
Imprint:
Language: English
Is the customer really always right? Heck no. For every friendly and polite customer, there’s an entitled and cranky shopper waiting for the world to be handed to them on a platter. Unreasonable expectations and out of proportion reactions can beat a retailer down, and this makes it an unhappy buying experience for everyone. This book is a public service, aimed at making consumers better human beings, and helping employers create happy customers. Through it you will learn how to be a better shopper, how not to be a lousy employee, and maybe, just maybe, how not to be such a jackass to those around you.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Is the customer really always right? Heck no. For every friendly and polite customer, there’s an entitled and cranky shopper waiting for the world to be handed to them on a platter. Unreasonable expectations and out of proportion reactions can beat a retailer down, and this makes it an unhappy buying experience for everyone. This book is a public service, aimed at making consumers better human beings, and helping employers create happy customers. Through it you will learn how to be a better shopper, how not to be a lousy employee, and maybe, just maybe, how not to be such a jackass to those around you.

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