Tourism category: 1805 books

In recent years, the airport sector has moved from an industry characterised by public sector ownership and national requirements, into a new era of airport management which is beginning to be dominated by the private sector and international players. Airports are now complex enterprises that require...

Wine has been made commercially in Canada since the mid-1800s but Canadian wine has begun to register with professionals and consumers in the wider wine world only in the last five to ten years, as quality has dramatically improved. Canadian wine is now being exported in meaningful volumes to the...

Wine production in Greece dates back thousands of years. Excavations at prehistoric settlements have brought to light charred remains of Vitis Vinifera vines that provide the earliest indication of wine making in the Mediterranean, and remains of wine presses found in Crete suggest that wine was consumed...

Public services throughout Europe have undergone dramatic restructuring processes in recent years in connection with liberalization and privatization. While evaluations of the successes of public services have focused on prices and efficiency, much less attention has been paid to the impacts of liberalization...

This special set of three books begins by introducing the organisation, key principles and functions of ASEAN and ASEAN+3. Each book in the set is essentially a guide to a different aspect of the ASEAN+3 member countries people, business and travel and provides a useful profile for each of those 13...

Hotels and Resorts: An investor's guide presents a comprehensive analysis of how hotels, golf courses, spas serviced apartments, gyms and health clubs and resorts are developed, operate and are valued. Drawing on over 18 years’ experience in the leisure property industry, David Harper provides invaluable...

Aplicar técnicas y habilidades de comunicación y atención al cliente de uso común en establecimientos turísticos, a fin de satisfacer sus expectativas y materializar futuras ventas. Ebook ajustado al certificado de profesionalidad de Venta de productos y servicios turísticos.

Analizar la organización y funciones más frecuentes de los departamentos de recepción, justificando estructuras organizativas adecuadas a cada tipo de establecimiento. Analizar los procedimientos de gestión de la información en la recepción, explotando las aplicaciones informáticas propias...

Food Safety in the Hospitality Industry is a user-friendly guide to current food safety and hygiene legislation and is vital reading for all those involved in food handling and preparation. Using frequent practical examples, the text outlines and explains what you need to know about the following...

When it opened in 1875, the Palace Hotel was the largest and most luxurious hotel in the world, a perfect symbol of one of the most remarkable eras in San Francisco history. Built at a time when Nevada's fabulously rich silver mines were pouring millions of dollars each month into San Francisco, it typified...

Famed throughout the world, New York�s Waldorf Astoria is quite simply the grandest of all grand hotels. Host to emperors, rajahs, potentates, and plutocrats�not to mention every US president since Grover Cleveland�its name has become synonymous with the epitome of glamour, luxury, and sophistication....

While the elevated Chicago Loop is justly famous as a symbol of the city, the fascinating history of its subways is less well known. The City of Chicago broke ground on what would become the "Initial System of Subways" during the Great Depression and finished 20 years later. This gigantic...

Human Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied...

This introduction to Event Sponsorship provides students with an essential understanding of the important role of sponsorship in an event, how this can be gained and successfully managed to the benefit of both the sponsor and sponsee. The text starts with an investigation of the origins of...