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CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.

This book will guide individuals as they develop answers to The 4 Key Directional Questions every person must ask as they walk the path of self-improvement toward personal and professional growth

Il volume costituisce una guida pratica alla corretta gestione di fondamentali settori di attività dell’ente locale quali: Tributi locali Rapporti tra ente locale e contribuente Obblighi fiscali e previdenziali. I contenuti sono aggiornati alla luce delle disposizioni della manovra finanziaria...

Es ist eine ganz einfache Idee: Jede Bürgerin und jeder Bürger erhält bedingungslos 2500 Franken pro Monat. Dieses Buch verwandelt die Utopie Grundeinkommen in einen konkreten Zukunftsentwurf für die Schweiz. Es erklärt in den Grundzügen die Idee, die Mechanismen und die möglichen Auswirkungen...

First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.

Build your capacity to lead your school to greatness! Great leaders are made, not born. Written by the authors of From Good Schools to Great Schools, this sequel shows how great school leaders can be developed and how leaders can acquire the powerful personal leadership characteristics that...

This independent manual provides airport planners and architects with an essential planning guide and reference tool, based on the author’s extensive experience in the field and involvement in developing best practice airline and airport industry guidelines. Chapters cover topics such as demand...

This book is about the principles of Islamic banking. It explains the prohibition of Riba, and how the prohibition of usury was common to all monotheist religions. The use of Islamic laws in banking can bring together investors and managers; and also to explain mudarabah which is an arrangement where...

This newly-translated book takes the reader from the basic principles and conservation laws of hydrodynamics to the description of general atmospheric circulation. Among the topics covered are the Kelvin, Ertel and Rossby-Obukhov invariants, quasi-geostrophic equation, thermal wind, singular Helmholtz...

Empirical Studies In Applied Economics presents nine previously unpublished analyses in monograph form. In this work, the topics are presented so that each chapter stands on its own. The emphasis is on the applications but attention is also given to the econometric and statistical issues for advanced...

This book “Strategic Career Development” deals with how you can strategically develop your career. It discusses the concepts of career, helps you set career goals, evaluate your career choices, plan and pursue your career goals. It assists you to develop job search strategies, write your resumes,...