Cecilia Varcasia: 1 book

Book cover of Business and Service Telephone Conversations

Business and Service Telephone Conversations

An Investigation of British English, German and Italian Encounters

by Cecilia Varcasia
Language: English
Release Date: October 16, 2013

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
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