John Coldwell: 2 books
Customer Satisfaction Surveys - A Practical Guide To Making Them Work
From www.infoquestcrm.co.uk
Language: English
Release Date: September 8, 2013
Most mid- to large businesses have to undertake regular customer satisfaction surveys because their quality procedures say so. This book is designed to help these organisations turn what is seen by many as a 'task' into a very profitable exercise - listening to the feedback from the organisation's...
Sir Charles God Damn
The Life of Sir Charles G.D. Roberts
Language: English
Release Date: December 15, 1986
A new era in Canadian poetry began in 1880 with the publication of Charles G.D. Roberts’ Orion and Other Poems. He was just twenty years old. Roberts was soon acknowledged as leader of the so-called Confederation Poets—Bliss Carman, Duncan Campbell Scott, and Archibald Lampman. During his long...