Lawrence Schneider: 4 books

This inspiring and thoroughly engaging coming-of-age story is bursting with humor and tenderness. It follows the struggles of Clarence, a shy dyslexic boy, from a working class family in Cleveland. His grandfather predicts that he will be special some day, if he tests himself by facing challenging...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops,...

The first authoritative yet accessible guide to this controversial topic Stem Cell Research For Dummies offers a balanced, plain-English look at this politically charged topic, cutting away the hype and presenting the facts clearly for you, free from debate. It explains what stem cells are...

SHRUNK: Crime and Disorders of the Mind is a collection of powerful stories by Canadian and international forensic psychologists and psychiatrists who write about the many complex mental health issues they face and the care involved in dealing with them. Unlike any other book within the genre...