Amacom imprint: 525 books
101 Tough Conversations to Have with Employees
A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
Language: English
Release Date: April 30, 2009
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies,...
by Robert Bolton, Dorothy Grover Bolton
Language: English
Release Date: May 28, 2009
Language: English
Release Date: May 28, 2009
As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral...
Fearless and Free
How Smart Women Pivot--and Relaunch Their Careers
Language: English
Release Date: February 7, 2017
Women tend to be inherently cautious, to the point of overthinking their every move. This may help them stay safer than their male counterparts, but it also keeps them stuck in the action-first, fake-it-til-you-make-it ethos celebrated in the tech world shaking up the workforce today. What if women...
Emotional Intelligence for Project Managers
The People Skills You Need to Acheive Outstanding Results
Language: English
Release Date: June 15, 2013
As if the project manager’s job was not hard enough--having to be not a jack of all trades but a master of them!--all the technical expertise he has learned can be completely nullified if he doesn’t have good people skills to navigate appropriately through all the obstacles each project is certain...
The Emotional Intelligence Activity Kit
50 Easy and Effective Exercises for Building EQ
Language: English
Release Date: October 21, 2015
Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions,...
Supply Chain Excellence
A Handbook for Dramatic Improvement Using the SCOR Model
Language: English
Release Date: December 11, 2011
The Supply Chain Operation Reference framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes. This leading cross-industry model for maximizing efficiency provides readers with a lasting competitive advantage, revealing the key to achieving...
Conversations That Sell
Collaborate with Buyers and Make Every Conversation Count
Language: English
Release Date: April 10, 2013
Leveraging her years of experience as a sales professional, sales manager, and sales coach, Nancy Bleeke became the founder and president of the training and consulting firm Sales Pro Insider. Now, with a shrewd understanding of buyer burnout and the need for more meaningful, collaborative conversations...
The Power of Presence
Unlock Your Potential to Influence and Engage Others
Language: English
Release Date: January 10, 2017
When some people speak, everyone listens. When they need commitment to projects, others jump on board. They just seem to have that indescribable “presence”--a subtle magnetic field around them wherever they go that signals authority and authenticity and attracts disciples with ease. Wouldn’t...
Persuasive Business Proposals
Writing to Win More Customers, Clients, and Contracts
Language: English
Release Date: April 30, 2012
Writing a winning proposal is vital to getting a ‘yes’ on your next bid. That’s why Tom Sant, a proposal consultant for Global 500 companies and the creator of widely used proposal automation systems, has spent his career providing hands-on guidance for crafting powerful proposals and RFPs....
The AMA Handbook of Business Writing
The Ultimate Guide to Style, Grammar, Punctuation, Usage, Construction and Formatting
Language: English
Release Date: August 4, 2010
With more than 800 alphabetical entries and nearly 100 sample documents, The AMA Handbook of Business Writing gives you quick, accessible guidelines to the entire writing process, from using correct grammar and style to formatting your document for clarity to writing effectively for a target audienceFar...
Confronting Capitalism
Real Solutions for a Troubled Economic System
Language: English
Release Date: April 15, 2015
With one side of the political aisle proposing increasingly more socialistic and anti-capitalistic ideas, the other side has been quick to defend our country’s great economic model, with good reason. Capitalism--spanning a spectrum from laissez faire to authoritarian--shapes the market economies...
Managing Government Employees
How to Motivate Your People, Deal with Difficult Issues, and Achieve Tangible Results
Language: English
Release Date: February 26, 2007
Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they "can't do that". Some others may use that perception as a crutch. But the truth for all of them is, yes, they can "do that" -- and they'd better....
by James Stroman, Kevin Wilson, Jennifer Wauson
Language: English
Release Date: June 18, 2014
Language: English
Release Date: June 18, 2014
No day is the same. No hour is the same. Not even the boss’s moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events,...
Trust Factor
The Science of Creating High-Performance Companies
Language: English
Release Date: January 2, 2017
Why is the culture of a stagnant workplace so difficult to improve? For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program the so-called experts have convinced them to buy into, yet companies everywhere continue to struggle with toxic cultures,...