A Hands-On Guide for Leaders, Managers, Facilitators, and Teams
by
Craig E. Runde, Tim A. Flanagan
Language: English
Release Date: January 29, 2010
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain...