It Governance Publishing: 44 books

Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.

EU GDPR A Pocket Guide, second edition provides an accessible overview of the changes you need to make in your organisation to comply with the new law. The EU General Data Protection Regulation unifies data protection across the EU. It applies to every organisation in the world that does business...

If something happens, your company needs to be ready to take prompt and decisive action to resolve the issue. This book tells you the plans and procedures you need to put in place to tackle an information security breach should it occur. In particular, the book gives you clear guidance on how to treat...

PRINCE2 Agile: An Implementation Pocket Guide is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on how to implement this framework for any project in your organisation. It is ideal for those who need a readily available reference source to supplement the official AXELOS PRINCE2 Agile guide.

This book cuts to the heart of many of the challenges in risk management, providing advice and tips from interviews as well as models that can be employed easily. Leron manages to do this without being patronizing or prescriptive, making it an easy read with some very real practical takeaways.

The EU General Data Protection Regulation (GDPR) unifies data protection and unifies data protection across the EU. It applies to every organisation in the world that handles EU residents’ personal data which includes schools.The Regulation introduces a number of key changes for schools and the...

PRINCE2 is the leading model for effective project management methodology. PRINCE2 certification will help you implement projects across your organisation efficiently, creating a controlled and manageable environment for employees. This guide explains the fundamental principles of PRINCE2 2017, enabling...

Provides an overview of basic information security practices that will enable your security team to better engage with their peers to address the threats facing the organisation as a whole.

With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Understand the common traits of the individuals who change from being insiders to becoming insider threats, and discover how smart organizations manage that risk.

Aligned with the latest iteration of the Standard ISO 27001:2013 this new edition of the original no-nonsense guide to successful ISO 27001 certification is ideal for anyone tackling ISO 27001 for the first time, and covers each element of the ISO 27001 project in simple, non-technical language

Information technology plays a fundamental role in the operations of any modern business. While the confidentiality and integrity of your organisation's information have to be protected, a business still needs to have this information readily available in order to be able to function from day to day....

Completely updated by service management gurus Suzanne D. Van Hove and Mark Thomas, the second edition of Pragmatic Application of Service Management The Five Anchor Approach provides comprehensive guidance on creating an integrated system based on COBIT 5, ISO 20000, ITIL, and CMMI-SVC. This practical...

Diese Kurzanleitung die erste dieser Art auf dem Markt ist die ideale Grundlage für all jene, die eine klare Einführung zu den Grundsätzen des Datenschutzes und der neuen Verpflichtungen gemäß der Datenschutz-Grundverordnung (DSGVO) suchen.