A do it yourself strategy to keep your customers loyal, attract new ones and increase your profits
by
Peggy Morrow
Language: English
Release Date: May 25, 2005
Customer Service: How To Do It Right! by Peggy Morrow (Southern Mountain Press; 2005) is a “must read” for every business owner and manager. The fact is that implementing excellent customer service is not an option ─ it’s a survival skill for every small business. With over 23 years of experience...