Customer Service: How To Do It Right!

A do it yourself strategy to keep your customers loyal, attract new ones and increase your profits

Business & Finance, Marketing & Sales, Customer Service
Cover of the book Customer Service: How To Do It Right! by Peggy Morrow, Southern Mountains Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Peggy Morrow ISBN: 9781617920264
Publisher: Southern Mountains Press Publication: May 25, 2005
Imprint: Language: English
Author: Peggy Morrow
ISBN: 9781617920264
Publisher: Southern Mountains Press
Publication: May 25, 2005
Imprint:
Language: English
Customer Service: How To Do It Right! by Peggy Morrow (Southern Mountain Press; 2005) is a “must read” for every business owner and manager. The fact is that implementing excellent customer service is not an option ─ it’s a survival skill for every small business. With over 23 years of experience advising businesses as diverse as Marriott Hotels and NASA to the Houston Astros Baseball Team and ExxonMobil, Peggy Morrow’s message to small and medium sized businesses is simple, “You don’t have to hire an expensive consultant to develop a customer service program in your business that will be your competitive edge. You can do it yourself with the help of the step-by-step process detailed in this book. It’s easy to talk about customer service in an abstract way; however, this book divides the process into doable steps that will help you keep your customers loyal, attract new ones and increase your profits.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Customer Service: How To Do It Right! by Peggy Morrow (Southern Mountain Press; 2005) is a “must read” for every business owner and manager. The fact is that implementing excellent customer service is not an option ─ it’s a survival skill for every small business. With over 23 years of experience advising businesses as diverse as Marriott Hotels and NASA to the Houston Astros Baseball Team and ExxonMobil, Peggy Morrow’s message to small and medium sized businesses is simple, “You don’t have to hire an expensive consultant to develop a customer service program in your business that will be your competitive edge. You can do it yourself with the help of the step-by-step process detailed in this book. It’s easy to talk about customer service in an abstract way; however, this book divides the process into doable steps that will help you keep your customers loyal, attract new ones and increase your profits.

More books from Customer Service

Cover of the book Customer Experience Management in der Praxis by Peggy Morrow
Cover of the book 說話致富:有錢人的說話模式和你不一樣 by Peggy Morrow
Cover of the book A Joosr Guide to... Fascinate by Sally Hogshead: How to Make Your Brand Impossible to Resist by Peggy Morrow
Cover of the book Anticipate by Peggy Morrow
Cover of the book 客人教會我的100個心法 by Peggy Morrow
Cover of the book Business Marketing Tools by Peggy Morrow
Cover of the book The Relationship Engine by Peggy Morrow
Cover of the book 一張問卷讓新客變熟客 by Peggy Morrow
Cover of the book Performance Measurement and Leisure Management by Peggy Morrow
Cover of the book Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change by Peggy Morrow
Cover of the book Los que ganan y los que pierden by Peggy Morrow
Cover of the book 77 Seconds to Sales Success by Peggy Morrow
Cover of the book Customer Success by Peggy Morrow
Cover of the book Experience My Brand by Peggy Morrow
Cover of the book Customer-Centric Knowledge Management by Peggy Morrow
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy