Measuring Quality Improvement in Healthcare

A Guide to Statistical Process Control Applications

Nonfiction, Health & Well Being, Medical, Patient Care, Health Care Delivery
Cover of the book Measuring Quality Improvement in Healthcare by Robert C. Lloyd, Raymond G. Carey, ASQ Quality Press
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Author: Robert C. Lloyd, Raymond G. Carey ISBN: 9780873898799
Publisher: ASQ Quality Press Publication: December 15, 2009
Imprint: Language: English
Author: Robert C. Lloyd, Raymond G. Carey
ISBN: 9780873898799
Publisher: ASQ Quality Press
Publication: December 15, 2009
Imprint:
Language: English
This ground-breaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings.

The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
This ground-breaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings.

The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.

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