Microsoft Dynamics CRM 2011 Step by Step
Nonfiction, Computers, Database Management, Client-Server Computing
| Author: | Mike Snyder, Jim Steger, Brendan Landers | ISBN: | 9780735660267 |
| Publisher: | Pearson Education | Publication: | January 15, 2011 |
| Imprint: | Microsoft Press | Language: | English |
| Author: | Mike Snyder, Jim Steger, Brendan Landers |
| ISBN: | 9780735660267 |
| Publisher: | Pearson Education |
| Publication: | January 15, 2011 |
| Imprint: | Microsoft Press |
| Language: | English |
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
