Municipal Benchmarks: Assessing Local Perfomance and Establishing Community Standards

Assessing Local Perfomance and Establishing Community Standards

Business & Finance, Human Resources & Personnel Management, Organizational Behavior, Nonfiction, Social & Cultural Studies, Political Science
Cover of the book Municipal Benchmarks: Assessing Local Perfomance and Establishing Community Standards by David Ammons, Taylor and Francis
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Author: David Ammons ISBN: 9781317464327
Publisher: Taylor and Francis Publication: December 18, 2014
Imprint: Routledge Language: English
Author: David Ammons
ISBN: 9781317464327
Publisher: Taylor and Francis
Publication: December 18, 2014
Imprint: Routledge
Language: English

Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation.

"Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute

"I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation.

"Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute

"I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)

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