Quality Is Personal

A Foundation For Total Quality Management

Business & Finance
Cover of the book Quality Is Personal by Harry Roberts, Free Press
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Author: Harry Roberts ISBN: 9781439118528
Publisher: Free Press Publication: May 11, 2010
Imprint: Free Press Language: English
Author: Harry Roberts
ISBN: 9781439118528
Publisher: Free Press
Publication: May 11, 2010
Imprint: Free Press
Language: English

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

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