Service Science in China

Business & Finance, Management & Leadership, Operations Research, Industries & Professions, Industries
Cover of the book Service Science in China by Jiazhen Huo, Zhisheng Hong, Springer Berlin Heidelberg
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Author: Jiazhen Huo, Zhisheng Hong ISBN: 9783642344978
Publisher: Springer Berlin Heidelberg Publication: January 6, 2013
Imprint: Springer Language: English
Author: Jiazhen Huo, Zhisheng Hong
ISBN: 9783642344978
Publisher: Springer Berlin Heidelberg
Publication: January 6, 2013
Imprint: Springer
Language: English

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.

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