Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

Business & Finance, Business Reference, Business Etiquette, Human Resources & Personnel Management, Training, Business Communication
Cover of the book Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work by Donna Flagg, McGraw-Hill Education
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Author: Donna Flagg ISBN: 9780071632492
Publisher: McGraw-Hill Education Publication: November 4, 2009
Imprint: McGraw-Hill Education Language: English
Author: Donna Flagg
ISBN: 9780071632492
Publisher: McGraw-Hill Education
Publication: November 4, 2009
Imprint: McGraw-Hill Education
Language: English

The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

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