The Intuitive Customer

7 Imperatives For Moving Your Customer Experience to the Next Level

Business & Finance, Management & Leadership, Planning & Forecasting, Marketing & Sales
Cover of the book The Intuitive Customer by Colin Shaw, Ryan Hamilton, Palgrave Macmillan UK
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Author: Colin Shaw, Ryan Hamilton ISBN: 9781137534309
Publisher: Palgrave Macmillan UK Publication: August 20, 2016
Imprint: Palgrave Macmillan Language: English
Author: Colin Shaw, Ryan Hamilton
ISBN: 9781137534309
Publisher: Palgrave Macmillan UK
Publication: August 20, 2016
Imprint: Palgrave Macmillan
Language: English

Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.

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