The IT Professional's Business and Communications Guide

A Real-World Approach to CompTIA A+ Soft Skills

Nonfiction, Computers
Cover of the book The IT Professional's Business and Communications Guide by Steven Johnson, Wiley
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Author: Steven Johnson ISBN: 9780470595954
Publisher: Wiley Publication: October 2, 2009
Imprint: Sybex Language: English
Author: Steven Johnson
ISBN: 9780470595954
Publisher: Wiley
Publication: October 2, 2009
Imprint: Sybex
Language: English

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

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