The Quality Business

Quality Issues in the Smaller Firm

Business & Finance, Economics
Cover of the book The Quality Business by Robert Blackburn, James Curran, Julian North, Taylor and Francis
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Author: Robert Blackburn, James Curran, Julian North ISBN: 9781134758067
Publisher: Taylor and Francis Publication: September 11, 2002
Imprint: Routledge Language: English
Author: Robert Blackburn, James Curran, Julian North
ISBN: 9781134758067
Publisher: Taylor and Francis
Publication: September 11, 2002
Imprint: Routledge
Language: English

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

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