The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers

Sales Blueprints, #6

Business & Finance, Marketing & Sales, Sales & Selling, Management & Leadership, Management
Cover of the book The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers by Dominique Levin, Jacco van der Kooij, Winning By Design, Winning By Design
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Author: Dominique Levin, Jacco van der Kooij, Winning By Design ISBN: 9781386146742
Publisher: Winning By Design Publication: March 16, 2018
Imprint: Language: English
Author: Dominique Levin, Jacco van der Kooij, Winning By Design
ISBN: 9781386146742
Publisher: Winning By Design
Publication: March 16, 2018
Imprint:
Language: English

Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not.  Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers.  It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not.  Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers.  It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.

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