When Professionals Have to Lead

A New Model for High Performance

Business & Finance, Career Planning & Job Hunting, Consulting, Management & Leadership, Management
Cover of the book When Professionals Have to Lead by Thomas J. DeLong, John J. Gabarro, Robert J. Lees, Harvard Business Review Press
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Author: Thomas J. DeLong, John J. Gabarro, Robert J. Lees ISBN: 9781422131060
Publisher: Harvard Business Review Press Publication: November 12, 2007
Imprint: Harvard Business Review Press Language: English
Author: Thomas J. DeLong, John J. Gabarro, Robert J. Lees
ISBN: 9781422131060
Publisher: Harvard Business Review Press
Publication: November 12, 2007
Imprint: Harvard Business Review Press
Language: English

For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels.

When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to:
• Align your firm’s culture and key organizational components.
• Satisfy your clients’ needs without sacrificing essential managerial responsibilities.
• Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique.

A valuable new resource, this book redefines the role of leadership in professional services firms.

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For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels.

When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to:
• Align your firm’s culture and key organizational components.
• Satisfy your clients’ needs without sacrificing essential managerial responsibilities.
• Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique.

A valuable new resource, this book redefines the role of leadership in professional services firms.

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