Author: | Alkhatani Saad Zafer | ISBN: | 9781623969141 |
Publisher: | Information Age Publishing | Publication: | June 1, 2015 |
Imprint: | Information Age Publishing | Language: | English |
Author: | Alkhatani Saad Zafer |
ISBN: | 9781623969141 |
Publisher: | Information Age Publishing |
Publication: | June 1, 2015 |
Imprint: | Information Age Publishing |
Language: | English |
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.