Complaint Management Excellence

Creating Customer Loyalty through Service Recovery

Business & Finance, Marketing & Sales, Customer Service, Business Reference, Business Communication
Big bigCover of Complaint Management Excellence

More books from Kogan Page

bigCover of the book Making Sense of Business: A No-Nonsense Guide to Business Skills for Managers and Entrepreneurs by
bigCover of the book The Agile Organization by
bigCover of the book Excellence in Coaching by
bigCover of the book Developing Mental Toughness by
bigCover of the book Leadership and Motivation: The Fifty-Fifty Rule and the Eight Key Principles of Motivating Others by
bigCover of the book Confidence at Work by
bigCover of the book Organizational Health by
bigCover of the book Category Management in Purchasing by
bigCover of the book Spending Advertising Money in the Digital Age by
bigCover of the book The Fear-free Organization by
bigCover of the book Make Your Brain Work by
bigCover of the book The Brain Fitness Workout by
bigCover of the book Leadership Coaching by
bigCover of the book Managing Conflict by
bigCover of the book Campaigns that Shook the World by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy