Complaint Management Excellence

Creating Customer Loyalty through Service Recovery

Business & Finance, Marketing & Sales, Customer Service, Business Reference, Business Communication
Big bigCover of Complaint Management Excellence

More books from Kogan Page

bigCover of the book Working with the Enemy by
bigCover of the book Learning Analytics by
bigCover of the book E-Commerce Website Optimization by
bigCover of the book Develop Your Presentation Skills by
bigCover of the book Effective NLP Skills by
bigCover of the book Human Resource Management for MBA and Business Masters by
bigCover of the book Confidence at Work by
bigCover of the book A Quick Start Guide to Podcasting by
bigCover of the book Data-Driven HR by
bigCover of the book The Better Mousetrap by
bigCover of the book The Handbook of Logistics and Distribution Management by
bigCover of the book Managing and Leading People Through Organizational Change by
bigCover of the book Mash-up!: How to Use Your Multiple Skills to Give You an Edge, Earn More Money and be Happier by
bigCover of the book Evidence-Based Reward Management by
bigCover of the book Global Supply Chain Ecosystems by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy