Difficult Conversations (HBR 20-Minute Manager Series)

Business & Finance, Business Reference, Business Communication, Management & Leadership, Leadership, Management
Cover of the book Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review, Harvard Business Review Press
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Author: Harvard Business Review ISBN: 9781633690790
Publisher: Harvard Business Review Press Publication: January 26, 2016
Imprint: Harvard Business Review Press Language: English
Author: Harvard Business Review
ISBN: 9781633690790
Publisher: Harvard Business Review Press
Publication: January 26, 2016
Imprint: Harvard Business Review Press
Language: English

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

  • Uncovering the root cause of friction
  • Maintaining a positive mind-set
  • Untangling the problem together
  • Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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