Explorative Mediation at Work

The Importance of Dialogue for Mediation Practice

Business & Finance, Business Reference, Business Ethics, Human Resources & Personnel Management
Cover of the book Explorative Mediation at Work by Roger Seaman, Palgrave Macmillan UK
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Author: Roger Seaman ISBN: 9781137516749
Publisher: Palgrave Macmillan UK Publication: May 27, 2016
Imprint: Palgrave Macmillan Language: English
Author: Roger Seaman
ISBN: 9781137516749
Publisher: Palgrave Macmillan UK
Publication: May 27, 2016
Imprint: Palgrave Macmillan
Language: English

Exploring and critiquing various methods of mediation, this innovative book critically develops a new explorative practice in the field. Considering ways in which mediators may influence disputing parties, especially in the workplace where mediators are paid to intervene, Explorative Mediation at Work questions the common claim that mediation is a neutral intervention. The difference between offering minimally intrusive support and acting to secure a containment and even suppression of workplace conflict is heavily dependent upon a mediator’s practices.  At worst, engineering resolution may tarnish mediation’s reputation for impartiality. At best, mediation can win the trust of parties in conflict, facilitate a democratic engagement and be of real benefit to organizations. This book aims to demonstrate the latter in proposing a practice that supports parties to seek out dialogue from which relationships may be rebuilt and practical problems resolved.

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Exploring and critiquing various methods of mediation, this innovative book critically develops a new explorative practice in the field. Considering ways in which mediators may influence disputing parties, especially in the workplace where mediators are paid to intervene, Explorative Mediation at Work questions the common claim that mediation is a neutral intervention. The difference between offering minimally intrusive support and acting to secure a containment and even suppression of workplace conflict is heavily dependent upon a mediator’s practices.  At worst, engineering resolution may tarnish mediation’s reputation for impartiality. At best, mediation can win the trust of parties in conflict, facilitate a democratic engagement and be of real benefit to organizations. This book aims to demonstrate the latter in proposing a practice that supports parties to seek out dialogue from which relationships may be rebuilt and practical problems resolved.

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