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Telephony Communication & Sales training
Business & Finance, Marketing & Sales, Telemarketing, Customer Service, Sales & Selling
| Author: | Sharlene Ferguson | ISBN: | 1230001694925 |
| Publisher: | Sharlene Ferguson | Publication: | May 27, 2017 |
| Imprint: | Language: | English |
| Author: | Sharlene Ferguson |
| ISBN: | 1230001694925 |
| Publisher: | Sharlene Ferguson |
| Publication: | May 27, 2017 |
| Imprint: | |
| Language: | English |
This book will give you complete telephony and sales training.
The book covers the core units below:
What is telephony communication?
Initial skills
Telephony communication the job role
The are of selling page
Key performance indicators
Office Skills page
Attitude page
A day in the life of a mortgage service adviser
Interview techniques
This book will give you complete telephony and sales training.
The book covers the core units below:
What is telephony communication?
Initial skills
Telephony communication the job role
The are of selling page
Key performance indicators
Office Skills page
Attitude page
A day in the life of a mortgage service adviser
Interview techniques
