The Butler Experience
A Better Customer Service Environment
Business & Finance, Marketing & Sales, Customer Service, Management & Leadership, Management
| Author: | Rowland Brian | ISBN: | 9780692910825 |
| Publisher: | Brian Rowland | Publication: | June 20, 2017 |
| Imprint: | Brian Rowland | Language: | English |
| Author: | Rowland Brian |
| ISBN: | 9780692910825 |
| Publisher: | Brian Rowland |
| Publication: | June 20, 2017 |
| Imprint: | Brian Rowland |
| Language: | English |
IMAGINE having a voice in helping your company improve customer service by building butlers within your professional environment. No, not a butler to manage your day and make home or office run smoothly; rather a customer service butler who knows the importance of quality service and professionalism. The Butler Experience is based on a true story about an employee who changed the way an organization provides customer service. The book identifies common gaps in the corporate customer service culture and provides hands-on and effective solution, resources and tools to help you build butlers within your own organization.
IMAGINE having a voice in helping your company improve customer service by building butlers within your professional environment. No, not a butler to manage your day and make home or office run smoothly; rather a customer service butler who knows the importance of quality service and professionalism. The Butler Experience is based on a true story about an employee who changed the way an organization provides customer service. The book identifies common gaps in the corporate customer service culture and provides hands-on and effective solution, resources and tools to help you build butlers within your own organization.
