Patient satisfaction with health care service providers in Pakistan. A review of public sector hospitals of Lahore

Nonfiction, Health & Well Being, Medical, Reference, Public Health
Cover of the book Patient satisfaction with health care service providers in Pakistan. A review of public sector hospitals of Lahore by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya, GRIN Verlag
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya ISBN: 9783668273870
Publisher: GRIN Verlag Publication: August 12, 2016
Imprint: GRIN Verlag Language: English
Author: Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
ISBN: 9783668273870
Publisher: GRIN Verlag
Publication: August 12, 2016
Imprint: GRIN Verlag
Language: English

Research Paper (postgraduate) from the year 2016 in the subject Medicine - Public Health, , language: English, abstract: This study identified the most important factors affecting the patient satisfaction in the public sector hospitals in Lahore, Pakistan. Surveys and interviews were conducted with 100 patients in order to come out with primary data. Furthermore, an appropriately structured questionnaire was excerpted from the available literature, as well as expert opinions relating to patient satisfaction with healthcare professionals. The questionnaire data was then interpreted through SPSS-20. Background: Appropriate and improved strategies for quality assurance in the Punjab Public sector hospitals, Pakistan can be evolved with the appropriate understanding of factors influencing quality of medical service. Patient satisfaction is itself a critical controversy for the healthcare professionals/Government. Patient satisfaction is a complicated attitude because a horde of variables have been pinpointed as its interpreters. However, the study is aimed to ascertain the factors affecting the quality Healthcare services providers within Lahore Public Sector Hospitals, Punjab, Pakistan. Objective of the Study: The study was conducted chastely in the public interest and in order to facilitate the Govt. of Punjab, Pakistan to deal with its maximum potential to bring about ultimate satisfaction level of the patients with a foremost objective of providing fairly, attainable and effective healthcare services. The study was conducted - To analyze factors impacting patient satisfaction in Public sector hospitals - To rank the most important factors affecting patient satisfaction - To evaluate the necessary steps taken by the hospital administrators for patient satisfaction. Conclusion: The study ascertained the 30 most important factors resulting in poor level of patient satisfaction. Results identified that majority of the factors out of 30 factors lie in Medium and high Severity zone (with a rating between 3.4 to 4.2 out of total 5). These factors also require foremost attention by the Government. After pointing out the 30factors and their severity level, the study revealed the top 12 most important factors on the basis of Impact Factor and Relative Importance Index.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Research Paper (postgraduate) from the year 2016 in the subject Medicine - Public Health, , language: English, abstract: This study identified the most important factors affecting the patient satisfaction in the public sector hospitals in Lahore, Pakistan. Surveys and interviews were conducted with 100 patients in order to come out with primary data. Furthermore, an appropriately structured questionnaire was excerpted from the available literature, as well as expert opinions relating to patient satisfaction with healthcare professionals. The questionnaire data was then interpreted through SPSS-20. Background: Appropriate and improved strategies for quality assurance in the Punjab Public sector hospitals, Pakistan can be evolved with the appropriate understanding of factors influencing quality of medical service. Patient satisfaction is itself a critical controversy for the healthcare professionals/Government. Patient satisfaction is a complicated attitude because a horde of variables have been pinpointed as its interpreters. However, the study is aimed to ascertain the factors affecting the quality Healthcare services providers within Lahore Public Sector Hospitals, Punjab, Pakistan. Objective of the Study: The study was conducted chastely in the public interest and in order to facilitate the Govt. of Punjab, Pakistan to deal with its maximum potential to bring about ultimate satisfaction level of the patients with a foremost objective of providing fairly, attainable and effective healthcare services. The study was conducted - To analyze factors impacting patient satisfaction in Public sector hospitals - To rank the most important factors affecting patient satisfaction - To evaluate the necessary steps taken by the hospital administrators for patient satisfaction. Conclusion: The study ascertained the 30 most important factors resulting in poor level of patient satisfaction. Results identified that majority of the factors out of 30 factors lie in Medium and high Severity zone (with a rating between 3.4 to 4.2 out of total 5). These factors also require foremost attention by the Government. After pointing out the 30factors and their severity level, the study revealed the top 12 most important factors on the basis of Impact Factor and Relative Importance Index.

More books from GRIN Verlag

Cover of the book Hamlet - Vergleich zweier literarischer Übersetzungen by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Ist die Partnerschaft der Afrikanischen Union und der Europäischen Union im Darfur-Konflikt ein Erfolg? by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Issues Faced By Small and Medium Enterprises In A Global Business Environment by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Qualitätsorientiertes Tourismusmanagement. Umsetzung und Durchführung interner Qualitätsstandards zur Erreichung eines Gütesiegels by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Konzepte zu Magie und die Frage der Rationalität by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Radio Frequenz Identifikation RFID in der Anwendung - Gegenwart und Zukunft sowie eine Betrachtung von Datenschutzaspekten by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Experimentieren im Sachunterricht der Grundschule by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Regeln und Rituale in der Primarstufe by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Die Satzglieder und ihre Darstellung in der Grammatik by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book English in Finland by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Stress am Arbeitsplatz by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Übernahme ärztlicher Tätigkeiten by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Methoden, Chancen und Risiken der Personalisierung der Websites von Online-Shops by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Szenische Darstellung von Lyrik im Deutschunterricht by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
Cover of the book Lernsoftware zum Thema Wald im Sachunterricht by Ali Adnan Joiya, Rana Saifullah Hassan, Ali Zeshan Joiya
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy